Are Association Management Companies (AMCs) Jacks of All Trades or Masters of O-N-E?

By |Published On: May 2, 2019|

Remember the phrase “Jack of all trades and Master of none”? Some people think of Association Management Companies (AMCs) as just that – Jack’s of all trades but masters of none. That perception is simply not true. AMCs are Masters of One, not Jacks of All.

In fact, the opposite is quite true. Association’s that hire their own employees as staff (especially small to mid-sized associations) tend to ask their employees to be more “generalists” in association management than “specialists”. In other words, direct employee staff of associations are often asked to do more than that for which they are trained for or schooled in – beyond their core competency. They may plan meetings but are also asked to do the accounting. Or they may answer the phones and also be asked to develop educational content. When working outside their core competency, people cannot be efficient in delivering services and perhaps, more importantly, the services they provide outside their core competency will inevitably not be expert.

An Association Management Company is, according to the American Society of Association Executives (ASAE), “a professional service company that specializes in providing management services for associations on a fee-for-service basis. AMCs provide the professional staff, administrative support, office space, technology, and equipment an association needs to operate efficiently.”.

By their very definition AMCs are specialists.

AMCs deliver professional services to associations in a number of areas. However, because AMCs deliver these services to many associations, their employees can focus on delivering the services they do best. So, when partnering with an AMC, an association won’t get a generalist who is having to do many, often unrelated tasks. Instead the association will get experts who specialize in an area of expertise and work to deliver the best possible quality service to their association client partner.

Not only are AMCs providing expert resources to deliver services to their association client partners but, most often, they are able to provide resources that their association client partners couldn’t otherwise afford as a result of the AMC’s shared resources approach to association management. So, an AMCs client receives specialized services from expert resources they otherwise may not be able to afford.

The next time you’re considering how your association should be managed, consider an AMC so your association can benefit from the specialized expertise it needs and deserves.

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