What would our Founding Father’s think of us now?

I think this topic could require a dedicated daily blog - I am not that blogger. However, associations are a major focus of my professional life and the main topic of my weekly blog. Associations (groups of people or companies [...]

Save Time – Stop Excessive Emailing

As business and association leaders we all receive and send hundreds of emails daily.  Including junk/spam and legitimate emails, I receive 300 emails daily on average.  I send on average 50 emails daily.  If it takes av average of 30 [...]

Can Leaders Avoid Burnout

I recently read an article about how "high achievers" can overcome burnout. It assumed (and I happen to agree) that people who work at a fast pace and under significant stress (call them leaders) can sometimes tire from their work [...]

Have You Planned Your Exit Strategy?

One of the many common traits of great leaders is they have a vision for their business and it includes a succession plan for themselves.  They are positioning their business to succeed without them. Though many entrepreneurs are great leaders, [...]

Great Customer Service Leads to Loyal Customers

My job requires me to travel a lot.  I see many hotels all over the country.  I am loyal to certain hotel brands. What makes me loyal to those brands?  It's not the quality of the beds, its not the [...]

Why can’t we all be more selfless?

I have been thinking about the way people interact with each other.  Not the ways in which they interact but HOW they interact – how people treat each other. I am disappointed with the way we treat each other, in [...]

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